Contract & Claims Assistant

Summary:

The Contract & Claims Assistant is responsible for providing administrative support to the Claims team. This includes managing contracts, processing claims, and providing customer support. The Contract & Claims Assistant must have strong organizational and time management skills, and be able to effectively communicate with customers and internal stakeholders.

Responsibilities:

• Manage contracts:
  • Track the status of contracts
  • Ensure that contracts are compliant with company policies and procedures
  • Negotiate contract terms and conditions
• Process claims:
  • Receive and review claims
  • Investigate claims
  • Process payments to claimants
• Provide customer support:
  • Answer customer questions about contracts and claims
  • Resolve customer issues
• Other administrative tasks:
  • As directed, perform other administrative tasks such as filing, data entry, and scheduling appointments.

Qualifications:

• Bachelor’s degree in business administration or a related field
• 2+ years of experience in contracts or claims management
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with contract management software
• Experience with claims processing software